Denture Fabrication Services
Statement of Work
Dental Laboratory Support
Title of Project: Dental Laboratory Digitally Designed and Fully Milled Denture Support for North Texas Dental Laboratory.
Background: North Texas Dental Laboratory (NTDL) is a revenue generation initiative of VANTHCS. Workload for this lab exceeds the capacity of existing staff, requiring an outsourcing contract to manage excess workload. The work requires fabrication of Complete Digital Dentures (Fully Milled).
Scope of Work:
Fabrication of Complete Digital Dentures (Fully Machine Milled)
Performance Period: One year base period with four 1-year optional renewals.
Type of Contract: Firm-Fixed Priced
List of duties to be performed by the contractor:
Complete Denture Digitally Scanned, Designed and Precision Milled:
The Contractor provides the Digital Acquisition medium (Scanner) and Computer System (Design Station) with all design modules necessary to fully design and machine mill (CAD/CAM) dental prostheses. The contractor will provide a process (File Transfer Protocol) to exchanging files and submit CAD files to the contractor.
The NTDL will electronically transmit scanned CAD files to the Contractor. The contractor verifies scan accuracy and designs Dentures as described on the prescription. Contractor returns the file to the NTDL for Design verification and once approved by NTDL the Contractor fabricates CAD/CAM Milled dental prostheses listed below. The following line items should be available from the vendor.
Computer with scanner/designing software with denture design modules
Standard Denture Package (Bonded with Standard Teeth, including any try-in.)
Standard Denture Package (Bonded with Premium Teeth, including any try-in.)
Fully Milled Upper or Lower with Standard Teeth.
Fully Milled Upper or Lower with Premium Teeth.
Fully Milled Upper or Lower with Standard Teeth (Duplicate).
Fully Milled Upper or Lower with Premium Teeth (Duplicate).
Bone Reduction Guide Upper or Lower
Premium Teeth Portrait
Remake Bonded, single layer Milled or Try-In (Upper or Lower) plus premium Teeth.
Remake Dual Layer Milled (Upper or Lower).
Work order process flow:
VA scans file to vendor
Within 24 hours after receipt of scan file, contractor will submit a design to the VA for approval
After VA approves the product, the vendor has six (6) calendar days to deliver the Fully Milled Denture/s.
Items are to be delivered to:
North Texas Dental Laboratory (160L)
Building 71, Rm 199A
VA North Texas Health Care System
4500 S. Lancaster Road
Dallas, TX 75216
Technical Evaluation Panel Members
Dr. Thomas Girvan
Jimmy Herbert
Evaluation Criteria: Each vendor shall provide a sample to the VA Dental Clinic for evaluation. All products must meet VA standards listed below:
Technical Capability review of work sample; ability to meet required timelines
Price
Past Performance
QUALITY CONTROL INSPECTION PROCEDURE CHECKLIST
1. Read and compare: Work ticket, Doctor Preferences, prescription, case pan number, date requested. (All Must Correlate)
The lab prescription is followed exactly
Tooth set up results, as requested
Finish and polish produce acceptable contours that are smooth to the touch on the external surfaces
Internal prosthetic surfaces are not adjusted by the laboratory
Rounded borders
Occlusion (all posterior teeth touch a flat plane, using mounting jig to verify)
Correct shade-denture tooth and gingival
Correct tooth mold as requested
2. Contract monitoring and record keeping procedures to be used.
Regular quality assurance forms completed by dental providers
Each case tracked via lab prescriptions
3. Include any other essential elements to ensure both parties have any equal understanding of the services to be provided by the Contractor.
Work guarantee Cases that do not pass the VA technician Quality Assurance (QA) are to be returned to the vendor for corrections.
Free remakes
Guaranteed turn-around times Deliver Fully Milled Denture/s within six (6) calendar days after receiving VA s approval of design.
CONTRACTOR PERSONNEL SECURITY REQUIREMENTS
The COR and the contractor will assure that:
No other information except what is in this contract will be shared with the contractor in any follow-up communication.
None of the information in the contract includes Protected Health Information (PHI) or Individually Identifiable Information (III). Only de-identified data as defined by the HIPPA Privacy Rule, to include first initial of last name and last four of SSN will be entered on the website.
Contract performance does not require access to VA systems.
RECORDS MANAGEMENT
All records (administrative and program specific) created during the period of the contract belong to VA North Texas Health Care System (VANTHCS) and must be returned to VANTHCS at the end of the contract or destroyed in accordance to the VHA Record Control Schedule (RCS10-1).
Joseph A. Leyte
Contract Specialist
Joseph.Leyte@va.gov
Joseph.Leyte@va.gov
